In-Person and Virtual Appointments are both available

In-person appointments can be made in the online calendars of participating libraries.

Each library will have 2 appointment Tax Sessions per day.
Please only register for an appointment at one library.


*** Appointments are for a 2-Hour Session, not a specific time ***

Here is a list of libraries participating in face-to-face tax preparation, with days, hours, and direct links to their online calendars. If registration is closed, then you will have to try a different day or a different library.


Library Day Tax Session 1 Tax Session 2 Online Appointment Calendar
Nyack Library Monday 9:30am - 12pm 12pm - 2pm https://www.nyacklibrary.org/eventscalendar.html#/events/
Haverstraw KDL Tuesday 10:30am - 12:30pm 12:30pm - 2:30pm https://haverstraw.librarycalendar.com/events/month
Nanuet Library Wednesday 10am - 12pm 12pm - 2pm https://nanuetlibrary.evanced.info/signup/Calendar
Suffern Library Wednesday 10am - 12pm 12pm - 2pm https://suffernfreelibrary.evanced.info/signup
Suffern Library Saturday 10am - 12pm 12pm - 2pm https://suffernfreelibrary.evanced.info/signup

Day of Appointment

  • Please arrive on time for your appointment. Failure to be on time may affect the tax preparer's ability to assist with your taxes.
  • If you must cancel your appointment, please do so in the library online calendar where you made your appointment.
  • If you are filing a joint return, only one of you needs to register.
  • You may have to wait for your turn within the session and for the 2nd step quality review.
  • Please bring the following to your appointment:

  • Previous Year's Tax Return(s)
  • Social Security Cards and/or ITIN notices/cards or other documentation showing your taxpayer ID numbers
  • Government-issued photo ID for each taxpayer (Need NY license for all taxpayers on a NY tax return)
  • Checking or Savings Account Information if you want to direct deposit any refund(s) or direct debit any amounts due
  • Identity Protection PIN (IP PIN) for each individual (if applicable)
  • Completed Intake Form (See 13614C in Forms Section)
  • All correspondence received from the IRS and your state/local taxing authority
  • Please read the list of documents needed in the form section for more details about what forms to bring for income, payments, deductions, health insurance and credit/adjustments.
  • Virtual Tax Preparation

    The slots for in-person tax preparation are very likely to fill up, due to our limited resources. In that case, you may want to do your return using our Virtual Tax Preparation. (In fact, some people prefer this method.)

    It’s important that, to use this method, you must have the following technology available:

  • A computer/laptop/tablet/smartphone
  • Working camera on computer/laptop/tablet/smartphone
  • Working microphone on computer/laptop/tablet/smartphone
  • Access to internet
  • Personal email address
  • Ability to scan your documents (a family member or other can help)
  • You must upload your scanned documents directly to a tax program link that we will provide. If needed, we can provide you guidance to accomplish this.
  • Access to a printer to print out the return for your records and or print out payment voucher if required
  • The Virtual Tax Preparation Process:

    Our counselors will contact you using Google Meet video conferencing to review your tax situation before beginning work on your return. Counselors will prepare your return remotely and contact you by phone or email if questions arise. When complete, counselors will contact you via Google Meet video conferencing to review the return and answer any questions you have. We will ask you to electronically sign a document that gives us permission to e-file your tax return. We will help you use your tax software account (previously provided) to enter your electronic signature. Once we have your permission, we will transmit (e-file) your return to the IRS. You will receive a link to download and print your completed return.

    Next Steps:

    If this whole process seems too complicated (even with our help), you may need to use another method, such as a paid preparer or Online Assistance through AARP:


    Click Here to Access AARP Online Software

    https://taxaide.aarpfoundation.org/online-self-and-assisted-prep

    You can request help from a volunteer counselor to coach you through the process using screen-sharing.
    Tax-Aide also provides taxpayers with free software to prepare taxes totally on their own.